Every guest request, one scan away.
A QR code in every room turns your phone-shy guests into a live queue your team can actually clear — towels, dinner, a taxi, a leaking tap — routed, timed and answered.
Three steps, and the front desk phone stops ringing.
Guest scans the room QR
No app, no account. The camera opens a portal already signed in to their room, in their language.
Taps what they need
Towels, a late checkout, dinner, a taxi. Orders and requests route to the right department with a promised time.
Staff act — the guest watches
Housekeeping accepts on their phone, the guest sees “on the way”. Breached SLAs escalate to a supervisor automatically.
Three surfaces, one live system.
The same request moves from the guest's phone, into the right department's queue, and up onto the manager's dashboard — no re-keying, no phone tag.
Feels like the hotel, not like software.
Your logo, your colours, your menu — served over a QR code with live status for every request.
- Room service with pay-at-room or pay-at-checkout
- Chat with reception, auto-translated
- Wi-Fi, local guide, facilities booking
One queue per department. Nothing slips.
Staff see only what is theirs, accept with a tap, and are nudged before an SLA breaks — on any phone or the front-desk screen.
- Department queues with SLA timers
- Concierge & kitchen order boards
- Wake-up calls, escalations, shift handover
Set up in an afternoon. Tune forever.
Rooms and QR codes, services and routing, menus, staff roles, hotel information in 8 languages — and analytics that show where minutes are lost.
- Print-ready QR cards per room or location
- Routing, priorities and SLAs per service
- Payments, integrations, audit log
Towels, dinner, a taxi, a wake-up call.
Every one is a real request type, routed to the department that owns it with the response time that department is held to.
Photographs on Unsplash by @corybjork, @setyaki, @apatrissi, @suhashanjar, @dylancalluy, @georgebakos, @bemerrychristmas, @introspectivedsgn.
Managers stopped chasing. Guests stopped calling.
See it on your own rooms.
Send us your property and we’ll set up a sandbox with your rooms, your menu and a printable QR card — usually within a day.