Help center
How can we help?
Step-by-step guides for everyone who uses Staywally — guests in their room, the front desk, housekeeping, the kitchen and managers.
For guests
Everything a guest can do from the QR code in their room — no app, no account.
For the front desk
Register walk-ins, assign rooms, send help with luggage and work the request queues.
For housekeeping & service staff
Pick up jobs, update rooms and hand tasks back when needed.
For the kitchen
Run room-service orders on the kitchen display.
For managers
Set the hotel up and keep it running from the admin console.
Getting started
Bring a new hotel onto Staywally.
Still need a hand?
Our team answers fast. Reach out and we’ll help you get set up or unstuck.
Contact support